Terms of service

Last Updated: July 2026

Welcome to outdoorventureshayward.com (the "Site"), operated by Outdoor Ventures ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of the Site and any purchases you make from us. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent or guardian, to make a purchase. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

Using the Site

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in any way that violates a law or regulation
• Attempt to gain unauthorized access to the Site, its systems, or other users' accounts
• Interfere with or disrupt the Site's operation or security
• Copy, scrape, or reuse Site content except as allowed under these Terms

Your Account

If you create an account, you are responsible for keeping your login details secure and for all activity that happens under your account. Please let us know right away if you believe your account has been used without your permission.

Products, Pricing, and Availability

We work to describe and display our products accurately, but we cannot guarantee that colors, images, or details will appear exactly as shown on your device. Products are subject to availability, and we may limit quantities or discontinue items at any time.

All prices are shown in U.S. dollars and may change without notice. Despite our best efforts, occasional errors in pricing or product information may occur. If we discover an error affecting your order, we may correct it and contact you, and you may cancel the affected order for a full refund.

Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, or limit any order — for example, if an item is out of stock, if we suspect fraud, or if there was a pricing error. Payment is processed securely through our payment providers at checkout, and your order is confirmed once payment is received.

Shipping, Delivery, and Pickup

We offer shipping as well as free curbside pickup at our Hayward, WI location. Delivery times are estimates and are not guaranteed. Once an order leaves our hands with the carrier, we are not responsible for delays caused by the carrier or events outside our control. Please review any shipping or pickup details provided at checkout.

Returns and Refunds

We accept returns within 30 days, with money back within 30 days as described in our Refund Policy. Please review our Refund Policy for full details, including any conditions or items that may not be eligible. If you have questions about a return, contact us using the details below.

Intellectual Property

All content on the Site — including our name, logo, text, graphics, and images — is owned by Outdoor Ventures or our licensors and is protected by law. You may not use, reproduce, or distribute this content without our written permission. Product brand names and trademarks shown on the Site belong to their respective owners.

Third-Party Links

The Site may link to other websites or services we do not control. We provide these links for convenience only and are not responsible for the content, products, or practices of any third-party site. Visiting those sites is at your own risk and subject to their terms.

Disclaimers

The Site and everything on it are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. You are responsible for using products safely and following any manufacturer instructions.

Limitation of Liability

To the fullest extent permitted by law, Outdoor Ventures and its owners and employees will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or your purchase of products. Where liability cannot be excluded, our total liability will not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Outdoor Ventures and its owners and employees from any claims, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Site or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-law rules. Any dispute relating to these Terms or the Site will be handled in the state or federal courts located in Wisconsin.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes take effect means you accept the updated Terms.

Contact Us

If you have questions about these Terms, please reach out: