Privacy policy

Last updated: July 2026

This Privacy Policy explains how Outdoor Ventures ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from outdoorventureshayward.com (the "Site"). By using the Site, you agree to the practices described here.

Information We Collect

Information you provide to us

When you shop, create an account, sign up for our email list, or contact us, you may provide:

• Name and contact details, including email address, phone number, and mailing or shipping address
• Billing information and payment details (processed securely by our payment providers — see below)
• Order details, such as the items you buy and any notes or preferences you share
• Any information you include when you email us or reach out through social media

Information collected automatically

When you browse the Site, we and our service providers automatically collect certain information about your device and activity, including:

• Device and browser type, IP address, and general location
• Pages you view, links you click, and how you arrived at our Site
• Cookies and similar technologies (described in the "Cookies and Tracking" section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment, shipping, and returns
• Communicate with you about your orders and respond to your questions
• Send marketing emails and promotions when you have opted in (you can unsubscribe at any time)
• Operate, maintain, and improve the Site and your shopping experience
• Understand how visitors use the Site so we can make it better
• Show you relevant ads on other platforms, such as Facebook and Instagram
• Detect and prevent fraud, and comply with our legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to run the Site, remember your cart, understand traffic, and support advertising. These include:

• Essential cookies from Shopify that keep the Site and checkout working properly.
• Analytics cookies from Google Analytics that help us understand how visitors find and use the Site.
• Advertising cookies from the Meta (Facebook) Pixel that let us measure ad performance and show you relevant ads on Facebook and Instagram.

You can control cookies through your browser settings and through the opt-out tools listed in the "Your Choices" section below. Blocking some cookies may affect how parts of the Site work.

How We Share Your Information

We do not sell your personal information for money. We share information only as needed to run our business, including with:

• Shopify, which hosts our Site, powers checkout, and provides our email marketing tools
• Payment providers, who process your payment securely. We do not store full payment card numbers.
• Shipping and fulfillment partners, who deliver your orders
• Google, for website analytics and search performance (Google Analytics and Google Search Console)
• Meta (Facebook), for advertising and measurement through the Meta Pixel
• Legal and safety recipients, when required by law, to enforce our terms, or to protect our rights, customers, or others

These providers may each handle your information under their own privacy policies. You can review them here: Shopify, Google, and Meta.

Data Retention

We keep your information for as long as needed to fulfill the purposes described in this policy — for example, to complete your orders, provide customer support, meet tax and accounting requirements, and comply with the law. When we no longer need it, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

You have choices about how your information is used:

• Marketing emails: You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us.
• Analytics: You can opt out of Google Analytics using Google's browser opt-out add-on.
• Advertising: You can manage ad preferences in your Facebook ad settings and through the Digital Advertising Alliance.

Depending on where you live, you may also have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of the sharing of your information for targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

Data Security

We use reasonable administrative and technical safeguards, and rely on Shopify's secure, PCI-compliant platform, to help protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or your information, please reach out: